Shipping & Delivery
If you ordered before 21:00, your package will be shipped the same day. 98% of these will be delivered the next day.
Sending parcels
Our products are located in a distribution center that works with DHL. This is one of the most progressive companies in the Netherlands in the field of sending parcels. This means that if you order today, in most cases you will receive your parcel the next day.
Do you think something went wrong with the shipping process or do you receive a strange email from the postal company? Please let us know and we will look into it with you. If necessary, we can contact DHL.
Reason for outsourcing
The reason we outsource this is that we can never optimize the logistics process the way they have done. We believe that if we deliver from these places, we can give the customer the best service in terms of delivery time.
We have been working with this company for a long time now and the experiences are generally very good. It is possible that they made a mistake during packing. You can always contact us for that too, we will solve it quickly together.
Track and Trace
We send all packages with a Track and Trace code. You will receive this by email after the package has been sent.
Do you have a question about the delivery of your package? Please contact us by email info@drivebymorelia.com
